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First, guests staying in The Haven on Norwegian Prima have their own exclusive restaurant. The Haven Restaurant serves breakfast, lunch, and dinner, along with afternoon tea. This offers guests an additional and complimentary dining option beyond the main dining rooms and the specialty restaurants. First and foremost, The Haven on Norwegian Prima features the ship’s most luxurious and well-appointed accommodations. Of course, even within this Haven category, there is great variety in the stateroom options.
Everything You Need to Know About the Haven on Norwegian Prima
In addition to the above listed perks, there are other exclusive areas included in The Haven on Norwegian Cruise Line. The Haven is an all-suite, exclusive area on Norwegian Cruise Line ships that is accessible only by keycard holders. I’d be willing to bet I spent quite a bit less time (and money) in the casino than I typically might, opting instead to relax at The Haven bar or watch the free in-room movies that were one of the many perks. Despite having done many sailings on Norwegian Cruise Line, the price-point of The Haven had always prevented me from booking. Trained as a psychologist, Irene is a regular contributor to Forbes.com where she writes about food, wine and travel. Here are our personal cruise hacks (tricks) and other packing tips to make your next cruise easier and more enjoyable.
Haven Suites
Measuring 1,345 square feet, these suites have a living room with a dining area, wet bar, guest bedroom with luxurious bath, separate bath, and two balconies. Technically, The Haven is a very particular area — accessible by a special keycard — which on most ships contains a lounge area, bar, private pool and sundeck, restaurant, and concierge desk. While some suites are located within The Haven, many are found behind the enclave but still have access to it. Pamper yourself in a plush Owner's Suite with sweeping vistas from your walls of windows and private balcony.
Norwegian Escape Cruise Ship - The Haven Suites and Amenities
If you’ve ever wanted to dive into the culture of the Vikings or explore what makes people in the Nordic region the so-called happiest on earth, you could do a lot worse than book a Scandinavian cruise. No matter which cruise line you sail, it's a truth universally acknowledged that the first and last Alaska sailings of the season are the most affordable. What great views this spa tub has in the Deluxe Owner's Suite in The Haven of the Norwegian Getaway. Honestly, we had more food than we could eat and sometimes left those snacks. I maintain that having to walk through the main part of the ship to get to these places negates the disadvantages.
Deluxe Owner’s Suite
Located inside The Haven complex, The Haven Restaurant is a private, fine-dining experience for the guests staying in the 95 suites of The Haven. The Restaurant serves unique dishes and has some interesting wine selections. Taking a “bite-the-bullet” approach, I booked an amazing two-bedroom suite and invited Doug Parker (aka Mr. Cruise Radio) for the ride. Like me, he’d never sailed in The Haven and was equally interested in discovering the experience.

The Haven Penthouse with Balcony
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For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The ladies will be especially delighted to discover the huge vanity, complete with powerful hairdryer, huge lighted mirror, ample drawers and a lighted magnifying mirror. Picture yourself arriving at the port where you’ll encounter the commotion of people disembarking, arriving to embark, porters and cabbies and busses galore. The master bedroom provides you with a retreat, while your kids can have their own room with a flat-screen TV and private bath. Cruise Hive was established back in 2008 and among the earliest blogs in the industry.
The Haven on the Norwegian Escape cruise ship is a private key-card-access enclave for those guests staying in one of The Haven suites. Located on decks 17 and 18 forward, The Haven features the ship's most luxurious accommodations, along with a dedicated restaurant, courtyard, bar, concierge, sun deck, and 24-hour butler service. Because many cruise ships regularly reposition between Europe (where they spend the summer) and the Caribbean (where they spend the winter), transatlantic crossings are inevitable. To attract guests, the cruise lines add interesting onboard activities and guest lecturers to the voyage, and they lower prices.
Tipping policies on Norwegian Encore
Further, room service is complimentary for Haven guests on Norwegian Cruise Line. Guests can even order off the Haven menu and have it delivered to the stateroom. The Haven Courtyard also has some very comfortable, relaxing seating areas. This is important because non-Haven guests are not given access to the area and its amenities. As guests in The Haven, we could bypass most (but not all) of the madness, being escorted by the concierge down to the disembarkation point.

I also asked to have the refrigerator emptied of for-pay items and for a pitcher of water. We ended up not needing the water since we upgraded to the Premium Plus beverage package and could get Panna Aqua or San Pellegrino to take to our stateroom. Because my husband had to work during our cruise, he often planted himself in the usually quiet (and somewhat dark) library. During at-sea days, teenagers and pre-teens often played board games, making the room too noisy for my husband to work and for me to read. The outside deck has two hot tubs, one on each side, padded lounge chairs for one or two, a roaming server to take drink and food orders, towels —and no children.
You should tip your butler and concierge separately (more on that below), as they don’t draw from the main pre-paid gratuity pool. Those who follow my hotel reviews know that my pet peeves are not enough seating for two and insufficient outlets for charging devices. My Joy stateroom had a chair-and-a-half, two chairs on either side of a round table, and an ottoman for sitting near the hair dryer/desk. We had plenty of seating, especially once you added in the two balcony chairs. The balcony was indeed larger than most we’ve encountered; however, it still had two regular chairs and a small table, which made for wasted space.
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Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The Haven’s spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Guests will need to use their keycards in order to enter The Haven complex. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship.
The Haven Restaurant, available on Breakaway, Breakaway Plus, and Prima class ships, elevates the dining experience with its exclusive menu. Guests can enjoy breakfast, lunch, and dinner in this private venue or opt for butler service in their suites. Unique to The Haven, reservations are never required; guests can walk in at any time to be promptly seated. This restaurant enhances the luxury cruise dining experience with its exceptional service and gourmet menu. While Jewel-class ships don't feature The Haven Restaurant, they offer similar exclusive dining options at other specialty restaurants onboard.
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